Find answers to our most common inquiries regarding shipping, care, and our commitment to lasting quality.

Plastic-Free Shipping

Lifetime Repair Guarantee

Custom Commissions

Every companion ships in recycled, plastic-free packaging, carefully prepared by hand. Find details on our worldwide delivery zones and estimated times.

Built for real play, our plush toys come with a lifetime guarantee. Send us your well-loved companion for complimentary repairs and re-stuffing.

Dreaming of a one-of-a-kind chaos plush? We take a limited number of custom commissions each year. Inquire about current availability and timelines.